E Request with USCIS: What You Need to Know

E Request with USCIS: What You Need to Know

Jun 12, 2024

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Navigating the U.S. immigration system can be a challenging task, especially when you need to make inquiries or seek assistance regarding your case. The USCIS E Request is a tool designed to help applicants resolve issues without having to go through the long wait times typically associated with phone calls or in-person visits. This guide will explain everything you need to know about the E Request process, making it easier for you to address your concerns efficiently.

What is an E Request?


An E Request, also known as an Electronic Request, is a service provided by USCIS that allows applicants to submit inquiries or requests regarding their pending applications or petitions online.


The E Request system is designed to streamline the process of addressing specific issues such as case status, processing delays, typographical errors, and more. It offers a more efficient alternative to traditional methods of communication with USCIS.

Types of E Requests

Case Outside Normal Processing Time

If your case is taking longer than the normal processing time, you can submit an E Request to inquire about the delay. This type of request helps to expedite the review of your case.

Did Not Receive Notice by Mail

If you did not receive a notice from USCIS (such as a receipt notice, approval notice, or appointment notice), you can submit an E Request to request a duplicate copy.

Typographical Error

If you notice a typographical error on a document issued by USCIS, such as your name or date of birth, you can submit an E Request to have the error corrected.

Non-Delivery of Card

If your Employment Authorization Document (EAD), Green Card, or other USCIS-issued card was not delivered, you can submit an E Request to investigate and resolve the issue.

How to Submit an E Request

Step-by-Step Process

1. Visit the USCIS Website

Go to the USCIS website and navigate to the E Request section.

2. Select the Type of Request

Choose the type of E Request that corresponds to your issue (e.g., case outside normal processing time, non-delivery of card).

3. Enter Your Information

Provide the required information, including your receipt number, A-Number (if applicable), name, date of birth, and contact information.

4. Submit Your Request

Review your information for accuracy and submit your request. You will receive a confirmation number for your records.

When to Use an E Request

Appropriate Scenarios

Case Delays: When your case is significantly delayed beyond the normal processing times listed by USCIS.

Missing Documents: When you have not received essential documents or notices from USCIS.

Corrections: When there are errors on your USCIS-issued documents that need to be corrected.

Delivery Issues: When you have not received your card after it has been issued.

Benefits of Using E Request


Submitting an E Request is faster and more convenient than traditional methods of contacting USCIS. It allows you to address specific issues without the need for lengthy phone calls or in-person visits.


Each E Request submission generates a confirmation number, allowing you to track the status of your request online.


The E Request system keeps a record of your inquiries and the responses from USCIS, providing a documented trail of your communications.

Common Issues Resolved by E Request

Processing Delays

If your application or petition is taking longer than expected, an E Request can help expedite the review process and provide you with updates on your case status.

Non-Receipt of Notices

If you have not received critical notices such as receipts, approval letters, or appointment notices, submitting an E Request can help resolve these issues quickly.

Typographical Errors

Mistakes on USCIS-issued documents can lead to significant complications. An E Request can help correct these errors efficiently, ensuring your documents are accurate.

Tips for a Successful E Request

Accurate Information

Ensure all information provided in your E Request is accurate and complete. Inaccurate or incomplete information can lead to delays in resolving your issue.

Keep Records

Save the confirmation number and any responses from USCIS. Keeping detailed records of your E Request submissions can help track the progress and resolution of your inquiries.

Follow Up

If you do not receive a response within the expected timeframe, follow up with USCIS using the confirmation number provided. Persistent follow-up can help ensure your issue is addressed promptly.

Limitations of E Request

Not for All Issues

While the E Request system is useful for many common issues, it may not be suitable for more complex cases or issues that require detailed documentation and personal interviews.

Response Times

While E Requests are generally processed more quickly than traditional inquiries, response times can still vary based on the nature of the request and USCIS workload.

Alternative Methods of Contacting USCIS


You can contact the USCIS Contact Center by phone for assistance with your case. However, be prepared for potentially long wait times.

In-Person Appointments

For more complex issues, you can schedule an in-person appointment at a USCIS field office. This may provide more comprehensive assistance but can require more time.


The USCIS E Request system is a valuable tool for addressing a variety of issues related to your immigration case. By understanding how to use this system effectively, you can resolve delays, correct errors, and ensure that your case progresses smoothly. If you have any questions or need assistance with your E Request, don’t hesitate to reach out to Fibi Law Firm. We’re here to help you navigate the complexities of the U.S. immigration process.


For further information, you can visit the following resources:

Fibi Law Firm

USCIS E Request Information

USCIS Contact Center

If you found this guide helpful, please share it with others who might benefit from it. Your support helps us continue to provide valuable information and assistance to those navigating the complexities of immigration law.

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© Fibi Law Firm 2023

Call (800) 842-0316 for Your Free Consultation

© Fibi Law Firm 2023